Privacy Policy

Last updated: May 12, 2026

B.Evolved (“B.Evolved”, “we”, “us”, or “our”) provides personal training, online coaching, nutrition coaching, educational content, community platforms, digital resources, and related services (collectively, the “Services”).

This Privacy Policy explains how we collect, hold, use, disclose, and protect personal information when you interact with our Services, including when you visit our website, enquire about coaching, book sessions, purchase products or services, join our community platforms, or become a client.

This Privacy Policy is prepared in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

If there is any inconsistency between this Privacy Policy and our Terms & Conditions, this Privacy Policy will prevail to the extent of the inconsistency in relation to personal information.

1. What is personal information?

“Personal information” means information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information is true or not and whether recorded in a material form.

This includes sensitive information, such as health information, which receives a higher level of protection under Australian law.

2. Personal Information We Collect

Depending on how you interact with us, we may collect the following types of personal information.

a) Contact Information

• Full name
• Email address
• Phone number
• Residential or billing address

b) Client & Coaching Information

• Account login details
• Coaching preferences and goals
• Booking history and attendance records
• Progress tracking information
• Notes relevant to coaching and service delivery

c) Payment & Transaction Information

• Payment details (processed securely through third-party payment providers)
• Billing and transaction history
• Purchases of coaching services, programs, memberships, or digital products

d) Health & Fitness Information (Sensitive Information)

We may collect health and fitness-related information, including:
• Training history, goals, and preferences
• Health screening questionnaires
• Injury history or physical limitations
• Nutrition and lifestyle information relevant to coaching

This information is collected only with your consent and where reasonably necessary to provide safe and effective coaching services. You are not required to provide this information, however failure to do so may limit our ability to deliver certain Services safely.

e) Communications

• Emails, messages, and enquiries sent to us
• Responses to forms, surveys, or feedback requests

f) Technical & Usage Information

• IP address
• Browser type and device information
• Website usage data and interactions
• Cookies, pixels, and similar tracking technologies

3. How We Collect Personal Information

We collect personal information in the following ways:
• Directly from you when you enquire, sign up, book sessions, complete forms, purchase services, or contact us
• Automatically when you interact with our website or online platforms through cookies, analytics tools, and tracking technologies
• Through third-party service providers who collect or process information on our behalf, such as payment processors, booking systems, or coaching platforms
• From third parties where permitted by law and relevant to the Services

4. How We Use Personal Information

We use personal information for the following purposes.

a) Providing & Managing Services

• Delivering coaching services, programs, and products
• Managing bookings, memberships, and client accounts
• Processing payments and transactions
• Communicating important service-related information

b) Personalisation & Improvement

• Tailoring coaching programs and client experiences
• Improving our Services, systems, and website functionality
• Monitoring engagement and analysing usage trends

c) Marketing & Advertising

• Sending newsletters, updates, educational content, and promotions
• Informing you about events, offers, or changes to our Services
• Measuring advertising performance and building custom audiences for advertising platforms, including social media networks

You may opt out of marketing communications at any time using the unsubscribe link or by contacting us directly. We do not sell personal information.

d) Security & Fraud Prevention

• Protecting clients, staff, and business systems
• Detecting and preventing fraudulent or unauthorised activity

e) Legal & Regulatory Compliance

• Complying with applicable laws and regulations
• Responding to lawful requests from authorities
• Enforcing our Terms & Conditions and business policies

5. Disclosure of Personal Information

We may disclose personal information to:
• Service providers such as payment processors, booking systems, coaching platforms, IT providers, analytics services, and email systems
• Advertising and marketing partners to assist with communications and campaign performance
• Professional advisers including accountants, lawyers, and insurers where reasonably required
• Government or regulatory authorities where required by law
• Parties involved in a business transaction such as a merger, sale, or restructuring

We take reasonable steps to ensure third parties handle personal information in accordance with Australian privacy laws.

6. Cookies, Analytics & Tracking Technologies

We use cookies, pixels, and similar technologies, including third-party analytics and advertising tools, to:
• Understand how users interact with our website
• Improve website functionality and performance
• Measure and optimise advertising campaigns

These technologies may collect information such as page interactions, scrolling activity, device information, IP address, and browsing behaviour.

You can control cookies through your browser settings and may also use opt-out tools provided by third-party platforms.

7. Third-Party Links & Platforms

Our Services may contain links to third-party websites or platforms, including booking systems, coaching software, payment providers, or social media platforms. We are not responsible for the privacy practices or content of those third parties and encourage you to review their privacy policies.

8. Children’s Privacy

Our Services are not intended for individuals under 16 years of age without parental or guardian consent. We do not knowingly collect personal information from children without appropriate consent.

9. Data Security & Retention

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure through appropriate physical, electronic, and administrative safeguards.

We retain personal information only for as long as necessary to:
• Provide the Services
• Meet legal, accounting, or regulatory obligations
• Resolve disputes or enforce agreements

10. Access, Correction & Your Rights

You may request access to, or correction of, the personal information we hold about you by contacting us. We will respond within a reasonable period, generally within 30 days.

You may also opt out of receiving marketing communications at any time.

11. International Data Transfers

Some of our service providers may store or process personal information outside Australia, including in countries such as the United States.

Where personal information is disclosed overseas, we take reasonable steps to ensure recipients handle the information in a manner consistent with Australian privacy laws or equivalent protections.

12. Complaints

If you believe we have breached the Privacy Act or mishandled your personal information, you may contact us using the details below. We will investigate and respond within a reasonable timeframe.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner.

Office of the Australian Information Commissioner

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be published on our website with the updated date.

14. Contact Us

B.Evolved
0472 513 608
hello.bevolved@gmail.com

Anytime Fitness Diamond Creek
75–77 Main Hurstbridge Rd
Diamond Creek VIC 3089